FAQs

Published In: FAQs

  

1. What's the process of shopping?

(1)The customer chooses the product and makes payment succefully.

(2)We will send you a confirmation letter immediately after receiving your payment.

(3)It will take us 24 hours to prepare your order.

(4)We will send your product with an international courier company (DHL mostly) with the Receiver Information that you have given. A letter with the Tracking Number will be sent to your email.

(5)Wait for the courier to deliver the product at your door. You can follow the status of your package with the Tracking Number in the website of courier.

 

2.How long does It take for delivery?

It usually takes 4 to 7 days for shipping by DHL, and 7 to 12 business days by EMS. 

 

3.Why did I get no information about my package with the tracking number?

Usually it will take 2-3 days for the courier company to update the information. You can also check about your order with our customer service.

 

4.What payment method do you adopt?

We accept Visa credit card, Master credit card, Western Union, Money Gram, bank transfer and PayPal.

 

5. For any question, please contact your Customer Service.

 

 

 

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